Q: Are you a shipping/forwarding company?

A: No. We are a retailer/reseller.

 

Q: Can you receive my packages and forward them?

A: No. Only products purchased from us are shipped.

 

Q: Do you do special orders?

A: Yes—contact us and we will source, quote, and ship.

 

Q: How do refunds work for international orders?

A: Same return policy; duties/taxes claimable via your customs office.