Frequently Asked Questions (FAQ)

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1. What does ABI Logistic Services LLC do?

 

ABI Logistic Services LLC provides procurement and purchasing assistance for approved clients and registered businesses.
We help locate products from verified U.S. retailers and suppliers and support clients with quotation, purchase approval, and order processing.

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2. Are you a marketplace or online store?

 

No. We are not a public marketplace and we do not operate as a traditional retail storefront.
Products are purchased only on request and only from approved suppliers based on client needs.

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3. Do you work with the general public?

 

We primarily support business clients, resellers, and organizations.
Personal or individual requests may be accepted only after review and approval.

4. How do I request a product or quotation?

 

Clients may submit:

• A product link

• A product description

• Quantity or business requirements

Once submitted, we provide pricing and availability from authorized sellers.

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5. When is payment required?

 

Payment is required after quotation approval and before order processing.
Orders are not placed until funding and authorization are confirmed.

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6. Do you handle payments or transfer money for third parties?

 

No. ABI Logistic Services LLC does not act as a money transmitter, escrow service, financial intermediary, or payment processor.
All payments are strictly related to authorized purchasing requests.

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7. Where do products come from?

 

Products are sourced only from verified and legitimate U.S. retailers, wholesalers, and authorized suppliers.
We do not support gray-market or unverified sourcing.

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8. Do you handle restricted or high-risk items?

 

No. All purchase requests are screened, and any item falling under restricted, prohibited, or regulated categories will be declined.
Clients may request our restricted items policy for more details.

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9. How do you ensure compliance?

 

Every request undergoes internal review, including:

• Product eligibility screening

• Supplier verification

• Order documentation requirements

• Regulatory and policy checks

If a request does not meet compliance standards, we do not process it.

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10. Do you offer returns or cancellations?

 

Return and cancellation policies depend on the original supplier or retailer.
We assist with documentation, but do not control vendor return policies or timelines.

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11. Do you offer storage, warehousing, or shipping services?

 

No. ABI Logistic Services LLC does not provide warehousing, delivery logistics, freight services, or physical handling of goods.
All fulfillment is completed directly by the authorized retailer or supplier.

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12. How can I become an approved client?

 

Clients may complete a brief onboarding process, which may include:

• Business verification

• Intended-use review

• Product eligibility confirmation

Approval is required before services can be provided.